Successful Service Begins at the Haul

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Before You Arrive

  • Confirm your scheduled arrival time and which lift well you'll be entering.
  • Have dock lines and fenders ready.
  • Ensure engines are operational.
  • Secure loose gear on deck.
  • Notify us of any steering or propulsion issues before arrival.

Getting to the Lift Well

Include your simplified basin map with:

  • Direction of travel
  • Lift well location
  • Waiting area
  • No-wake reminders
  • Staff assistance location
  • **CATAMARANS** (vessels 42' LOA or larger will enter the lift well STERN FIRST)

Arrival Instructions

  • Idle at no-wake speed.
  • Proceed to the designated waiting area.
  • Wait for directions from our travel lift operator.
  • Have bow and stern lines ready.
  • Follow hand signals from marina staff.

Preparing Your Boat

  • Remove loose items from decks.
  • Close hatches and ports.
  • Turn off unnecessary electronics.
  • Ensure batteries are accessible if needed.
  • Inform staff of any special lifting requirements.

Safety First

  • Remain onboard only if instructed.
  • Keep hands and feet clear of lift straps.
  • Follow all staff directions.
  • Keep guests and pets away from the haul-out area.

After the Haul-Out

  • Meet with your service advisor if scheduled.
  • Review requested work.
  • Confirm contact information.
  • Discuss storage or launch scheduling if applicable.
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